What countries do you ship to?

• Currently we are only shipping across India

What is your return/exchange policy?

• Our return and exchange policies can be viewed on our return and exchange policy page – https://phantomdna.co.in/refund_returns/

How long will it take to get my order?

• Once the order is placed, it takes 5-7 Business days, depending on the location, to get delivered to you.

What payment methods do you accept?

• We accept all forms of debit and credit cards, along with UPI Ids and apps.

What if my order arrives damaged?

• In the case of damaged product received, you should send a photograph of the damaged product on our Whatsapp number- +918287234465 within 24 hours of receiving of the order. Once confirmed, you can send the product back to our address given on our website. Once the product reaches our office, a new product of the same order will be sent to you immediately.

Can I do cash on delivery?

• We are not offering Cash on Delivery right now. We will update once the service is available.